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Here are a few examples of some common ways our users receive help from HTRC staff.




Need help? Browse anonymized and frequently-asked questions from the HTRC help email address below. Submit your own question

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to htrc-help@hathitrust.org. Or join us during the third Wednesday of each month at 3 ET for office hours at go.illinois.edu/htrchelp-live, where we have a Zoom conference line set-up for you to speak with a friendly expert from HTRC. You can also join office hours by phone using +1-669-900-6833 and meeting ID: 738781267 (International numbers available). 

Choosing a tool

Dear HTRC,

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For now, if your items are not in the public domain, the only provided mechanisms for analysis are the HTRC Extracted Features dataset and HathiTrust+Bookworm. Additionally, if you are interested in public domain texts but want to access them outside of HTRC, HathiTrust provides additional mechanisms for accessing datasets from the HathiTrust Digital Library: https://www.hathitrust.org/datasets.

  • Methods and data format

The methods you plan to use, and the data format they require, will also impact your choice in HTRC tool or service. For example, if you want a choice of predefined methods but do not need to do extensive data cleaning or parameter-setting, then choosing one of the HTRC Algorithms may be a good fit for you. (HT+Bookworm would be another option if want to track words over time in particular.)

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Finally, since you are studying the Environmental Protection Agency, you may also be interested to know that HathiTrust has created a collection (and corresponding HTRC workset) of volumes from the EPA. The collection can be found here: https://babel.hathitrust.org/cgi/ls?a=srchls;c=659388570, and the workset is called USEPA_Publications_2017Dec04 in HTRC Analytics.

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